Are you spending time focusing on the crucial areas of your business?

    ServicesGet in touch

If not, help is at hand.

At RAVAL VA we provide ad hoc and ongoing support to a variety of busy people all over the UK who need support in their business or with their project.
You drown not by falling into the river but by staying submerged in it – Paulo Coelho
We remove the stresses of dealing with those essential day-to-day tasks so that you are able to focus on what you need to do to progress. These tasks could simply be banishing your pile of admin, taking care of your inbox and diary, email marketing, organising your travel arrangements, managing your social media channels or updating your website!
By offloading low-value tasks to us, you will be freeing up your time to work on more strategic tasks meaning you WILL achieve more.


Hi. My name is Neelam Raval and I’m the CEO and Founder of RAVAL VA. With a background in senior hospitality management, in large name brand restaurants and in smaller independent niche cafes I wore many hats. In such fast-paced environments, I honed key skills: communication, organisation, flexibility, and an eye for detail, skills perfectly suited to what I do now. As a virtual assistant, I have combined my extensive customer service and admin skills with my love for planning and organising,  my passion for learning (the more curious the better) and my desire for a better work/life balance.


We offer the services below on an ad hoc, project by project basis such as website building or organising your event. Alternatively, you may need on-going support managing your diary or inbox. Either way, we’ve got it covered.


Using techniques, strategies and scheduling we can help you:
  • Increase brand awareness
  • Generate new leads
  • Increase engagement
  • Grow revenue


How much time do you spend organising your events? Can some of those tasks be handed over to someone so you can spend that time elsewhere in the business? Wouldn’t you love to have someone who can organise:
  • Venues
  • Invitations
  • Food and drink?
We can help with social and professional events, including dinners, birthdays, workshops, product launches and more.

Website Building & Management

We can build a simple WordPress website as well as:
  • Link it to social media websites
  • Set up Google analytics
  • Edit, upload and manage blogs and photos
  • Edit and upload videos


How much time do you spend replying to the same enquiries? How long does it take you to organise one meeting with a potential client? Are you suffering from inbox overload? We can create and implement time-saving systems in your business, including:
  • Monitoring the inbox, email filtering and folder management
  • Diary co-ordination/calendar management
  • Scheduling meetings
  • Creating, formatting and populating Word docs and Excel sheets
  • Preparing presentations
  • Setting up your email accounts, importing and synchronising Gmail, Calendar and Drive
  • Booking flights, transfers and hotels, researching best value options
  • Internet research


Drop us a message outlining what support you would like and we will get back to you within 24 hours.
There is no obligation so don’t be shy!

8 + 0 = ?

Why Choose RAVAL VA?

  • We can successfully streamline your workflow
  • We can increase efficiency and productivity whilst reducing costs
  • We can nurture and grow your business and deliver innovative new solutions to challenges
Did we also mention:
  • There’s no tax to pay or benefits payment (holiday, maternity, sick pay)
  • You would only pay for the hours worked (we use a time-tracking system)
  • There is no minimum hire period
  • There are no office overheads or equipment
The beauty of working virtually is we do not need to be in the same city or country!  So please don’t be shy about getting in touch if you’re outside of beautiful Scotland. The key to a good working relationship is to have a continuously open and honest line of communication. 

Happy Clients

“Neelam has been working with me since June 2017 and has gone from strength to strength to refine our systems and processes, and make Nine Lives Yoga a streamlined machine. She handles clients with both warmth and professionalism… She manages complex VA and events management tasks with efficiency, honesty and openness that makes me trust her completely to deliver… Neelam’s work has undoubtedly been an asset to the business. Recommended”
Cat DuvalFounder | NINE LIVES YOGA

“it has been life changing having you on board!”

George BukoManaging Director | ACIES CLEANING & SUPPORT
‘I had not heard of a Virtual Assistant before and wasn’t sure whether to trust the process of it but I am glad I did as you were a huge help! Always willing to go an extra mile for the client and stepping in the clients’ shoes and viewing from their perspective. With you on-board I had more time to focus on my business and my staff members and less time with admin, and more importantly I had more free time and peace of mind, creating a healthier lifestyle for myself and my young daughter. To anyone considering a VA, I would definitely recommend Neelam and would love to have her back as soon as I can to help me in directing my company in the future.’
Amanda WrayManaging Director | LITTLE MISS DO IT ALL
“Neelam has a keen eye for details, whether it be fine-tuning our business or spotting the next talent. It’s always a pleasure to work with someone who thrives on knowledge but is even more willing to pass it on and improve others. Driven, motivational, amazing organizational skills and a wicked sense of humour. We had an extremely successful business and a great time doing it. Thank You!”
Andy HarrisonGeneral Manager | FLAT IRON
“Neelam is extremely adept at what she does. In my time working with her, I found her resourceful, adaptable and always able to communicate both up and down the structure. Her experience gives her insights few others are able to muster and I have always found her to be very reliable, trustworthy and with high personal integrity. She has a great sense of humour and a warmth which was reflected on the teams we managed when we worked together and her clients will only benefit from her bespoke and insightful support.”
Paul TurtonPeople & Development Manager | HOUSE CAFE COMPANY LTD. (Formerly Village London Restaurants)

Systems & Apps Used

(tried and tested)
Asana ~ Trello ~ Mailchimp ~ Buffer ~ Dropbox ~ MS Office (Word, Excel, Powerpoint) ~ Pages ~ Keynote ~ G Suite (including Gmail, Calendar, Drive, Sheets, Forms) ~ HootSuite ~ Slack ~ SurveyMonkey  ~ Wix ~ WordPress ~ LastPass ~ Linked In ~ Twitter ~ Facebook


Pay As You Go

The standard rate is £25ph and time is tracked using a time-tracking system, rounded up to the nearest 15 minutes. At the end of the month, we will send you a full breakdown of the time, along with your invoice.


Perhaps you have a project in mind? We can discuss this together and decide what support is needed.


If you are after on-going monthly assistance, then it may be easier to just pay for a set number of hours each month. These are valid for a month and means you will get priority over pay-as-you-go clients.

Additional Payment Info

Payment method is via bank transfer. Additional expenses including telephone calls, stationery, postage and mileage are charged at cost price. For new clients, a 50% deposit payment will be required in advance of work commencing. Established clients are billed monthly. Minimum invoice amount is for 1 hour. Thereafter time is billed in 15-minute increments. Payment terms are 14 days.

Registered with the Information Commissioner’s Office (ICO)

Covered by Professional Indemnity and Public Liability Insurance.